Master the skills that will help you design customer experiences in a better, more successful and efficient way.
ICT Hub comprises a team of individuals dedicated to empowering innovation, both in smaller business systems that are fighting for their market place, as well as in corporations that are making significant efforts to improve their current industrial positions. Through a series of educational, mentoring and consulting activities, all aimed at building and strengthening the community inspired by innovative actions, ICT Hub provides professional support in strategic approach to innovation, improvement of the organizational culture and development of technological entrepreneurship, both to partners in Serbia and the region of SEE.
Growit is committed to enabling organizations to maximize their potential by introducing and implementing agile practices and prides itself in comprising the biggest team of agile practitioners in Serbia that is focused on business agility across the industry spectrum. Their portfolio includes, but is not limited to working with many IT, pharmaceutical, telco, insurance and FMCG companies. From creating and implementing a variety of unique tailor-made trainings for their clients with focus on building a more agile culture, to providing mentorships and coaching agile teams within companies, Growit has been successfully promoting agile practices, thus helping a number of companies remain relevant in the ever-changing market.
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The world around us is changing at rapid speed, and as a bank, we are aware that we need to always look for a way to swiftly and efficiently respond to the needs of our users and the market. We realized how important it is to create the environment in which all of our employees are able to initiate change and find ways to improve everyday business, so that we could future-proof our bank together. A training program like IBA Academy turned out to be crucial that way, which is why I wholeheartedly recommend it. ICT Hub and Growit have done what they do best when it comes to creating these workshops – they have conceptualized them so that they are interactive, inspirational, tailor-made for the participants, managing to deliver not just unique content, but also a number of very practical examples that were crucial to us, since they used them to underline not just business trends and technologies, but also relevant and practical experiences from our industry.
Through a strategic and systematic approach, carefully curated educations and startup collaboration programs, ICT Hub has helped us improve the competencies of our business system in order to respond to market changes and customer needs more quickly, but also encouraged us to consider and develop new strategic directions, introduce new ways of work and learning inside the organization. The overall employee satisfaction with their work and business surrounding has also amplified, which in turn resulted in a greater customer satisfaction with our services. Altogether, that process has enabled the further development of our corporate culture that underlines and nourishes the value of innovativeness, openness and trustworthiness.
Within large corporate systems, the changes are slow, so when we initiated the process of marketing campaign automation, we realized that we do not want to take the standard route and that we need someone outside our organization to shake things up and lead us the right way. The Growit team managed to help us set a team, processes and collaboration plans in place and at the end of the day, manage to deliver the optimal results in the timeframe we had set. Expect transparency, flexibility, professionalism and above all – a partnership in reaching the ultimate project goals.
